AI Voice Agent
COM8 Voice answers your phone the way your best agent would, every hour of every day
Saffron Car Rental / Calls / New booking, 23:40
CompletedTranscriptTool calls shown inline
- Caller
Hi, I land at Terminal 3 on Thursday evening. I need an SUV for four days.
23:40 - search_availabilityDXB Terminal 3 · SUV · Thu 19:00 for 4 days → 6 available23:40
- get_quoteHyundai Creta or similar · AED 189 a day · deposit included23:41
- Maya
A Hyundai Creta or similar is AED 189 a day, deposit included. Shall I hold it for you?
23:41 - Caller
Yes please, hold it.
23:41 - create_draft_orderAV-7K3M saved · waiting for approval23:42
- send_summary_messageSMS sent with reference AV-7K3M23:42
- Maya
Done. Your reference is AV-7K3M and I've sent it by SMS. A colleague will confirm first thing in the morning.
23:42
Features
COM8 Voice Features
Everything your front desk does, without the queue
Never Rings Out
Every call answered, day or night. No hold music, no voicemail
English & Arabic
Answers in the caller's language and switches only when they do
Never Invents
Prices and availability come only from your own systems
Morning Queue
Callbacks sorted by what hurts most if missed, each with a window
Always a Person
Emergencies and complaints go to your team with a briefing
Disclosed & Recorded
Callers told on every call; recordings kept in-region
Under the hood
What Maya can do on a call
Maya doesn't guess. When a caller asks for something she uses one of these tools on your own systems, and every use shows up in the call transcript.
1Looks things up
- lookup_customer
Recognises the caller from their number
- search_availability
Checks what is free for the dates asked
- get_quote
Prices a booking from your own rates
- search_knowledge_base
Answers from your approved FAQs and policies
- get_business_hours
Knows when each branch is open
2Gets things done
- create_draft_order
Saves a booking for your team to approve
- request_modification
Logs a change for a colleague to confirm
- create_ticket
Opens a ticket with an owner and a due time
- schedule_callback
Books a callback inside a promised window
- send_summary_message
Sends a confirmation by SMS or WhatsApp
3Hands over
- transfer_to_human
Puts breakdowns and emergencies through to a person, any hour
- set_language
Switches to Arabic when the caller does
- end_call
Closes the call once nothing is left open
Meet Maya
Meet Maya, the COM8 Voice agent
A voice that sounds like your best agent
Use cases
Use Cases for COM8 Voice
How businesses put an AI voice agent on their phone line
Car Rental
Overnight calls become quotes and draft bookings for morning approval. Extensions it can't verify become callbacks, and breakdowns go straight to roadside.
See After-Hours CoverageLogistics & Freight
Quote requests are captured in full and sent to your pricing desk with a callback the customer can count on. The agent never quotes freight rates.
See Requests & IncidentsClinics & Services
Appointments booked around the clock from your live schedule, urgent calls put through to a person, and every conversation transcribed for review.
Book a Pilot
Trusted by the region's
leading businesses
- EMAAR
- ADNOC
- enoc
- NAKHEEL
- DAMAC
- Dubai South
- Dubai Airports
- Dubai Properties
- Emarat
- Copart
- Joseph Smart Solar
- Falcon Pack
- Alokozay
- SignArt Pro
- Art Source
- wenodo
Trust & privacy
One agent. Every call, accounted for.
Disclosed. Recorded. Never left without an exit.
Every caller hears that they're speaking to an automated assistant and that the call is recorded. Card numbers are never taken by voice, recordings stay in-region, and anyone can ask for a person at any time.
- Automation and recording disclosed on every call
- No card details by voice, payment links only
- Your data is never used to train any model
- Maya
- Your number
- Encrypted
- Disclosed & recorded
- No card data
- Human handoff
- UAE region
- Transcripts
Stop Losing Calls After Hours
A two-week pilot on your own number, after hours only, with your team approving every booking. Judged on calls answered, promises kept and corrections needed.
Frequently asked questions
It answers your business phone line with an AI voice agent that understands what the caller needs and acts on it using your live data, like availability, prices and existing bookings. Then it leaves your team a clean record to review, approve or follow up.
No. Prices, availability and policies come only from your systems or your knowledge base. If the agent can't check something, it doesn't say it. It books a callback or hands the call to a person.
Breakdowns, accidents and safety calls are never deferred and never handled by AI alone. The agent raises a high-severity ticket and warm-transfers the caller to your emergency or roadside line, 24/7.
English and Arabic today. It answers in the caller's language and only switches if the caller does. More languages, such as Hindi, Urdu and Malayalam, are on the roadmap.
Yes. During office hours they're transferred immediately; after hours they get a callback at the top of the morning queue. The agent says so in its opening line.
No. It refuses card numbers if a caller starts reading them out. Payments go through a secure link sent by SMS or WhatsApp, which keeps voice calls out of card-data scope.
A pilot takes about two weeks: load your knowledge and connect your systems, run scripted and real test calls, then go live after hours only while your team approves every booking.