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Disclosure, Recordings and Your Callers

Every caller hears that they're speaking to an automated assistant and that the call is recorded. Here's what happens to that recording.

COM8 Engineering · Voice AI & PlatformAug 11, 2026 · 5 min read
Studio microphone on a stand

The disclosure

The wording is yours to configure, but the disclosure itself is fixed: the caller is told they're speaking to an automated assistant and that the call is recorded, and that they can ask for a person.

Where recordings live

  • UAE region, encrypted at rest, isolated per business.
  • Retention configurable per business, with automatic deletion.
  • Data-subject requests supported, aligned with the UAE PDPL.
  • Never used to train any model.

Frequently Asked Questions

  • Callers who don't want to be recorded can ask for a person or a callback.

  • Only roles you permit, and every playback is logged.

COM8 Engineering

Voice AI & Platform

Engineers behind the voice pipeline, tool layer and the COM8 Voice dashboard.

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